Budgeting — Support
Help with envelopes, rollovers, subscriptions, sync, and shared budgets.
Get in touch
The fastest way to reach the Budgeting team is email. We read everything and respond personally.
Include your account email, your device (iOS / Android / web), and a brief description of what you need help with. Screenshots always help.
Frequently asked
How does the 14-day trial work?
Sign up at budget.4way.digital and get 14 days of full Pro access. No credit card required.
How do I subscribe?
Subscribe on the web at budget.4way.digital. Your Pro status syncs to iOS and Android automatically.
Why no bank sync?
Bank sync requires giving a third party your bank login, and we don't want that data or that liability. Manual entry (or quick-add from a notification) takes seconds once it's a habit, and your financial life stays fully private.
How do rollovers work?
At the end of each month, unspent balances stay in their envelopes and add to next month's allocation. Over-spent envelopes deduct from next month. It's honest, it rolls, and it keeps you grounded.
Can I share a budget with my partner?
Yes — Pro includes shared budgets for couples. You each have your own login, can add transactions, and both see the same envelope balances in real time.
How do I export my data?
Settings → Data → Export creates a CSV or JSON file with your complete envelope history and transactions.
Bug reports
Found something broken? Please include:
— What you were trying to do.
— What happened instead (screenshots welcome).
— Your device and OS version (e.g., iPhone 15, iOS 18.2).
— App version (Settings → About).
Send it to budgeting@4way.digital. We triage within one business day and keep you updated on the fix.
System status
If something seems broken on our end — sign-in failing, sync not working, subscription not syncing — first check our status page (link coming soon). If there's an active incident, we post updates there in real time.
Status page: status.4way.digital (launching with the apps).