CRM — Support
Help with contacts, pipelines, email sync, subscriptions, and team setup.
Get in touch
The fastest way to reach the CRM team is email. We read everything and respond personally.
Include your account email, your device (iOS / Android / web), and a brief description of what you need help with. Screenshots always help.
Frequently asked
How does the 14-day trial work?
Sign up at crm.4way.digital and get 14 days of full Pro access with unlimited contacts and deals. No credit card required.
How do I subscribe?
Subscribe on the web at crm.4way.digital. Your Pro status syncs to iOS and Android automatically.
How do I add team members?
Settings → Team → Invite. Each invited member gets their own login and permissions. Pro includes up to 10 seats.
Does CRM integrate with Gmail and Outlook?
Yes. Settings → Integrations → Email lets you connect via OAuth in under a minute. Emails with your contacts sync automatically to their records.
Can I import contacts from another CRM?
Yes. We support CSV import and direct imports from HubSpot, Pipedrive, and a few others. Contact support if you need a migration from somewhere else.
Do you offer a Data Processing Agreement (DPA)?
Yes. Email crm@4way.digital and we'll send our current DPA for signature.
Bug reports
Found something broken? Please include:
— What you were trying to do.
— What happened instead (screenshots welcome).
— Your device and OS version (e.g., iPhone 15, iOS 18.2).
— App version (Settings → About).
Send it to crm@4way.digital. We triage within one business day and keep you updated on the fix.
System status
If something seems broken on our end — sign-in failing, sync not working, subscription not syncing — first check our status page (link coming soon). If there's an active incident, we post updates there in real time.
Status page: status.4way.digital (launching with the apps).