Mindful Global — Support
Help with sessions, subscriptions, account, and anything else. Real people answer.
Get in touch
The fastest way to reach the Mindful Global team is email. We read everything and respond personally.
Include your account email, your device (iOS / Android / web), and a brief description of what you need help with. Screenshots always help.
Frequently asked
How do I subscribe to Pro?
Subscribe on the web at mindful.4way.digital. Your Pro status syncs automatically to the iOS and Android apps when you sign in with the same account.
Why can't I subscribe inside the app?
We chose to offer Pro only on the web so we can keep prices lower — app stores take a 15-30% cut that would otherwise be passed to you. It's the same model Netflix and Spotify use.
Can I use Pro on multiple devices?
Yes. One subscription covers all your devices — iOS, Android, and web. Just sign in with the same account.
How do I cancel?
Sign in to mindful.4way.digital, open Settings → Subscription, and cancel. You keep Pro until the end of the current billing period.
I deleted the app. Is my data gone?
Your practice history, journal, and progress are stored in your account on our servers, not on the device. Reinstall and sign in to recover everything.
Is the free plan really free forever?
Yes. Daily check-ins, streaks, five foundational sessions, basic statistics, and the journal stay free forever, no time limit.
Bug reports
Found something broken? Please include:
— What you were trying to do.
— What happened instead (screenshots welcome).
— Your device and OS version (e.g., iPhone 15, iOS 18.2).
— App version (Settings → About).
Send it to mindful@4way.digital. We triage within one business day and keep you updated on the fix.
System status
If something seems broken on our end — sign-in failing, sync not working, subscription not syncing — first check our status page (link coming soon). If there's an active incident, we post updates there in real time.
Status page: status.4way.digital (launching with the apps).